Shipping policy

Shipping Policy

Last updated: 30 October 2026

Booking cut-offs

- Postal: book by 3pm on the Wednesday before your event.

- Late postal: until 12pm (midday) Thursday, at your own risk. If a late booking is delayed, no refund, store credit or compensation is given.

- Pick-up: book until 7pm on the day of your event.

Delivery

We post New Zealand-wide by overnight courier, usually dispatching 2–5 days before your event. Once your parcel is with the courier, delivery times can't be guaranteed. Rural addresses may cost more and take longer, so we recommend a non-rural address where possible.

If you need your rental early because of travel, please let us know before booking.

Postage prices

- $15 standard, return bag included

- $22 large bag, return included

- $8 one way for sale items

Delivery responsibility

Please make sure your delivery address is correct and complete. Once the courier marks your parcel as delivered, you are responsible for it.

Courier delays

If an on-time booking doesn't arrive in time solely because of a courier delay, store credit (excluding postage) or a date change may be offered. The garment must be returned within 2 days of being received.

Returns

Return your rental by 12pm (midday) on the first business day after your event, using the return bag provided. Hand it in at a NZ Post counter; please don't use a street post box. Late returns are charged at $20 per garment, per day.

Full Terms & Conditions: 888rentals.nz/pages/t-c-off

Contact: rentwith888@gmail.com